Chomp and Count Dino Toy – Interactive Learning for Toddlers

Last Updated: January 16, 2024

Return and refund policy

Variety Hub believes that every customer should be completely satisfied with every transaction they made. Should something not be quite right, they will be here to assist.

Returns

Timeframe:

Items can be returned from the date of purchase up to 30 days.

Condition of items:

Items should not be used in any manner, and they should be in the original condition. All original packaging, tags, and accessories should be intact.

Items That Cannot Be Returned:

Below Items are not eligible for returns. These Include:

Perishable products such as food or flowers

Personal care products such as hygiene items

Customized or personalized products

Final sale/nothing returnable items

Exchanges

We can send you a different size, color, or product if you need it, provided that it meets the conditions of return. Contact us to check if the replacement is available before sending it back.

Refunds

Once your return comes back to us, we shall check it out and notify you once it is approved.

The approved refund will then take around 10 business days to be processed before being sent back to your original payment method.

Shipping fees are non-refundable unless we made a mistake with your order.

How To Return an Item

Get in Touch:

Email us at support@varietyhub.fun or call us at +1 (786) 987-7705 to provide your order details and the reason for return. 

Get a Return Label:

Your return request will be approved; afterwards we will send a prepaid return label to you via email. Print the label out and as securely attach it to the outside of your package. 

Restocking Fees:

We don't charge restocking fees. 

Prepare Your Return:

Seal it in its original packaging, but make sure that it meets our return conditions. 

Shipping:

You will then drop this off at a carrier outlet specified within the return label instructions (i.e., USPS, UPS, or FedEx). Remember to keep your tracking number handy.

Contact Information:

If you have any questions, feel free to reach out to us:

Email: support@varietyhub.fun

Phone: +1 (786) 987-7705

Address: 19643 165th Lane, O'Brien Florida 32071, United States

Last Updated: January 16, 2024

This shipping policy is for USA orders. If you purchase from Variety Hub, you are subject to the terms and conditions set out below.

Shipping Costs:

We charge a flat shipping fee of $5 for all orders within the USA. The shipping fee will be added at checkout.

Transit Time, Handling, and Order Cut-Off Times

Transit Time: You should expect your shipment to arrive in 5 to 8 business days (Monday-Saturday).

Handling Period: Orders handling time is 1 to 2 business days (Monday-Saturday).

Order Cut-off Time: Orders made before 3 PM Eastern Standard Time (GMT-05:00) will begin processing on the same day.

Total Delivery Time: Orders are delivered within 6 to 10 business days, including handling and transit times.

Delivery Methods

Shipping methods are UPS, USPS, FedEx. The carrier may change based on your location and the selected shipment option.

Change Of Address

At the same time, once the order is in transit, you cannot change it to a delivery address. However, if you need to make changes to the address contact us within 24 hours of placing your order at support@varietyhub.fun or call us at +1 (786) 987-7705.

Parcel Damaged

When in Transit If your parcel arrives with damage:

At Delivery: Reject the package and notify the courier immediately.

After Delivery: Contact us with photographs of the damaged parcel; we will help you with next steps.

Manufacturer Direct Shipping

For orders shipped directly from our manufacturing partners, the following conditions apply:

Shipping Method: Standard ground services of economy nationwide specific route. Carriers may vary based on the preference of the manufacturer.

Processing Time: Generally handling within 1-2 business days, but a delay may occur sometimes.

Shipping times: Depending on where in the country the manufacturer is located, most deliveries take about 5-8 business days to get to you.

Tracking Information: As soon as they clear your shipment that tracking information will be emailed to you.

Communication in Updates: We will let you know as soon as possible if there are any delays or issues related to processing, handling, or delivery.

Although we work hard to avoid interruptions, please be advised that Manufacturer Direct Shipping entails collaboration with outside partners, and some portions of the fulfillment process are out of our direct control. Please feel free to contact our customer service staff at support@varietyhub.fun  if you have any questions or problems regarding your Manufacturer Direct Shipping order. We value your cooperation and patience. We are available to help you at every stage of the purchasing process.

International Orders

Orders placed within the United States are the main subject of this policy. Additional terms and restrictions, such as customs duties, taxes, and shipping costs, can be applicable for orders placed from internationally. Orders placed by customers from outside the USA are subject to import taxes and tariffs and are subject to the laws of their respective countries.

Tracking Information

You will receive tracking information via email as soon as your item is shipped, enabling you to keep tabs on the status of your package. Please email our customer care at support@varietyhub.fun if you have any queries about the progress of your order or if you are having trouble tracking it.

Contact Information

Contact our customer support team at support@varietyhub.fun with any questions or issues about orders, shipping, or this policy. We strive to provide timely and helpful assistance to ensure a positive shopping experience for our customers.

By placing an order on our website, you acknowledge that you have read, understood, and agreed to abide by the shipping policies outlined above. These policies are subject to change at any time, and this page will be updated to reflect any modifications.

Contact Information:

Email: support@varietyhub.fun

Phone: +1 (786) 987-7705

Address: 19643 165th Lane, O'Brien, Florida 32071, United States.

1. Where is your store located?

A. Our store is located at: 2725 Magnolia Ave, St. Louis Missouri 63118, United States.

2. What is Variety Hub's Return Policy?

A. For the details regarding our return policy, please refer to the "Return and Refund Policy" link on our website.

3. How do I process a return?

A. Click "Start a Return" under the Support tab at the bottom of the page on our website: https://varietyhub.fun/

4. Will I receive a confirmation email when I place an order online?

A. Yes, upon your order submission, you will receive an automatic confirmation email to acknowledge your order's receipt.

5. Do you offer free shipping?

A. Currently, we charge a flat $5 shipping fee for all orders within the USA. Keep an eye out for special promotions where free shipping may be offered!

6. How do I track my order?

A. Once your order is dispatched, you will receive an email with tracking information. You can track your order directly through the carrier’s website or by checking the tracking number provided.

Contact Information

Email: support@varietyhub.fun

Phone: +1 (619) 431-0833

Address: 2725 Magnolia Ave, St. Louis Missouri 63118, United States.